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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
 How do I change my plan?If you would like to upgrade or downgrade your plan, you can do so in your billing control panel.... Views: 186 |
| When will my account be suspended for Non-Payment? ((((addd moreee) You will recieve automated notices letting you know your account is past due. Once your account... Views: 185 |
| How can I get access to see my graphs? Views: 191 |
| How can I Submit Credit Card Information? Login to the member area and click on the Invoice and choose Alertpay. Views: 200 |
| How do I cancel the services? You must inform us two weeks prior to renewal so that there will be no recurring charges for the... Views: 179 |
| How do I change my Billing information? Views: 183 |
| How do I make payment by Check? Payee Name: Dedicated Server Enterprise You can send the cheque to: No 11, Jalan... Views: 183 |
| How do I pay by Paypal? Our paypal payment email address is paypal@ds.my. Views: 190 |
| How do I pay by Wire Transfer? Wire Transfer Information: Payee Name: Dedicated Server Enterprise Account Number:... Views: 179 |
| How do I See my billing statements? Views: 182 |
| How do I See my billing statements?( must fill up) XXXXXXXXXXXXXXXXXXXXXXX Views: 191 |
| How do I see what I am using and being charged extra for? Views: 201 |
| How do I send via Western Union? You can send to: First Name: LimLast Name: Chee WeiAddress: no 11, jalan putra bahagia 8/3D,... Views: 203 |
| How is Bandwidth overage billed? Views: 225 |
| I am set for automated payments and the payment didnt go through? If your account should be setup for automated payments, there are a couple of reasons it might... Views: 173 |
| I have forgot my password to Billing Login info? Views: 179 |
| What Happens if I purchase additional products in the middle of the month? Views: 160 |
| What is the Refund Policy? All payments made to DSE by Customer or on Customer’s behalf are nonrefundable –... Views: 190 |
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